Shipping Policies

need help?

Please Limit Calls to:

Monday through Friday 

7 AM-4 PM PST.

Shipping Timelines

* Packing order your: 1-3 days to fill and pack your order except for busy holiday season

* A second email will be sent to you as soon as your tracking number is assigned.

* Shipping:  2-4 days. Special custom filled orders can take 5-7 days to hand pack for you.

* Please Note: Due to COVID 19, United States Post Office has been experiencing random delays

*  Split Ship: ColourArte will pay for the additional freight if items in your order are “split” shipped.

Important information about foreign shipping

 * ColourArte website charges are in US $ dollars

* Currency exchange rates will be accessed by your banking institution 

* Tolls, taxes, and other fees charged by your country are not indicated in the total price

* Additional charges assessed by your country and will be collected by border agents,  DHL or USPS.